Cookie Policy

The Ahti Interiors website is operated by:

AHTI INTERIORS INTERNATIONAL – FZCO
Dubai, United Arab Emirates

Ahti Interiors conducts its Indonesian operations through:

PT AQUAFORCE SANITAMA INDONESIA
Bali, Indonesia

References in this Cookie Policy to "Ahti Interiors", "Ahti", "we", "us" or "our" mean AHTI INTERIORS INTERNATIONAL – FZCO and, where relevant to a particular activity, PT AQUAFORCE SANITAMA INDONESIA or another applicable Ahti affiliated company.

Our use of cookies and similar technologies is intended to comply with applicable privacy and data-protection laws relevant to our activities. This includes, where applicable:

• UAE the data-protection laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 concerning the Protection of Personal Data; and
• Indonesia the applicable personal-data protection laws of the Republic of Indonesia, including Law No. 27 of 2022 concerning Personal Data Protection.

Cookies are small data files stored on your browser or device when you visit a website. They may allow a website or associated service to recognise a browser or device and can be used to:

• Enable website functionality
• Maintain security
• Remember preferences
• Remember privacy choices
• Understand how visitors use the website
• Improve website performance
• Support forms and communications
• Measure marketing effectiveness
• Understand how visitors discover Ahti
• Support embedded content
• Recognise returning browsers or devices

Cookies may be placed directly by us or by third parties that provide services used in connection with our website.

Modern websites may use technologies that perform functions similar to traditional cookies. These may include:

• Pixels
• Tags
• Scripts
• Web beacons
• Local storage
• Session storage
• Device identifiers
• Server-side identifiers
• Campaign identifiers
• Referral identifiers
• URL parameters
• Conversion technologies
• Similar tracking, storage or measurement technologies

For simplicity, references to "cookies" in this Policy include these technologies where appropriate.

Strictly Necessary Cookies

These cookies are required for the secure and effective operation of the website or to provide functions specifically requested by a visitor. They may be used to:

• Load and display pages
• Route website traffic
• Maintain technical sessions
• Provide website security
• Detect malicious or automated activity
• Prevent spam or abuse
• Remember privacy choices
• Support essential forms
• Maintain network integrity
• Provide other core website functionality

These technologies may operate without optional consent where permitted by applicable law because they are necessary for the relevant website function or security purpose. Blocking them through your browser may prevent parts of the website from functioning correctly.

Functional and Preference Cookies

These cookies help provide enhanced functionality and remember choices made by visitors. They may remember:

• Language preferences
• Regional preferences
• Display settings
• Navigation choices
• Previously selected options
• Accessibility preferences
• Other settings intended to improve the website experience

Where applicable law requires consent for such cookies, they will only operate after the required consent has been provided.

Analytics and Performance Cookies

These cookies help us understand how visitors use the website and how the website performs. They may collect or generate information about:

• Pages viewed
• Visitor numbers
• New and returning visitors
• Session duration
• Landing and exit pages
• Referring websites
• Traffic sources
• Navigation patterns
• Links clicked
• Product-page interactions
• Catalogue or document interactions
• Form interactions
• Device and browser information
• Approximate geographic region
• Website loading speed
• Technical errors
• General website performance

We may use this information to improve website structure, navigation, content, product presentation, catalogue experience, project pages, website performance, marketing effectiveness and overall user experience.

Where applicable law requires consent, analytics technologies will only be activated after the appropriate consent has been obtained.

Marketing and Advertising Cookies

These cookies may be used to understand and measure the effectiveness of our marketing and business-development activity. They may help us:

• Measure campaign performance
• Understand whether a visitor arrived through a campaign
• Attribute enquiries to referral or campaign sources
• Measure engagement with website content
• Measure conversions
• Understand broad audience interests
• Improve the relevance of marketing
• Support remarketing or retargeting where permitted
• Improve business-development activity

Where consent is required by applicable law, marketing technologies will only be activated after the visitor has provided that consent.

We may use analytics technologies to understand how visitors interact with our website. This may help us understand:

• Which pages receive the most interest
• How visitors move through the website
• Which products or collections attract attention
• How visitors discover Ahti
• How long visitors engage with particular content
• Whether visitors interact with forms or downloadable materials
• How well the website performs technically
• Where the website can be improved

Where possible and appropriate, analytics information may be reviewed in aggregated or de-identified form.

We may use technologies to understand the effectiveness of our marketing and communications. This may include measuring:

• Website visits arising from campaigns
• Catalogue requests
• Product enquiries
• Project enquiries
• Specification requests
• Interactions with product or project content
• Referral sources
• Other relevant business outcomes

Marketing measurement does not necessarily mean that a visitor will receive targeted advertising.

Where legally required, these technologies will be subject to the visitor's marketing-cookie preferences.

Our website may include content provided or hosted by third parties. This may include:

• Video
• Maps
• Interactive media
• Social-media content
• Image galleries
• External widgets
• Other embedded functionality

When you interact with embedded content, the relevant third party may receive information such as:

• IP address
• Browser information
• Device information
• The webpage containing the content
• Interaction information
• Date and time of access
• Identifiers associated with that provider

Where non-essential embedded content involves tracking that requires consent, we may restrict that technology until the appropriate consent has been provided.

Our website may contain:

• Social-media links
• Sharing buttons
• Embedded posts
• Feeds
• Videos
• Other social features

A simple link to another platform does not necessarily allow that platform to track a visitor on our website. However, embedded scripts or interactive features may enable the relevant third party to receive information about your interaction.

Where such tracking is non-essential and consent is required, it will be managed in accordance with applicable law.

Our website may include:

• Contact forms
• Catalogue requests
• Project enquiry forms
• Sample requests
• Specification requests
• Newsletter forms
• Appointment requests
• Event registrations
• Other business forms

Cookies or similar technologies may support these functions by:

• Maintaining form functionality
• Validating submissions
• Preventing spam
• Detecting malicious activity
• Maintaining temporary session information
• Identifying the source of an enquiry
• Diagnosing technical errors
• Supporting secure submission of information

Information actively submitted through a form is governed primarily by our Privacy Policy.

The website may offer communication functionality such as:

• Live messaging
• Contact widgets
• Appointment requests
• Messaging links
• Automated communication features
• Other contact tools

These functions may use cookies or similar technologies to:

• Maintain a communication session
• Remember relevant page context
• Support requested functionality
• Prevent spam and abuse
• Connect an enquiry to the website interaction from which it arose

Where permitted by applicable law, business or marketing communications may contain technical features that help us understand whether communications are delivered or interacted with. These may include:

• Unique links
• Campaign identifiers
• Referral parameters
• Tracking pixels
• Similar technologies

They may help us understand whether a communication was delivered, whether a link was selected, whether a recipient subsequently visited our website, and which content appears professionally relevant.

Where consent is legally required for such activity, we will obtain it as required. You may opt out of marketing communications at any time.

Cookies or browser storage may be used to support website functions such as:

• Search
• Product filtering
• Catalogue navigation
• Language selection
• Regional preferences
• Recently viewed content
• Saved preferences
• Navigation state

Depending on their purpose, these technologies may be classified as necessary, functional or analytics cookies.

We and our service providers may use cookies and technical information to protect the website against:

• Spam
• Malicious traffic
• Automated abuse
• Unauthorised access
• Cyberattacks
• Fraudulent behaviour
• Suspicious activity
• Other security threats

Information used for these purposes may include technical signals such as IP address, browser characteristics, device characteristics, network information, interaction patterns and security identifiers.

Where necessary to protect the website, these technologies may be treated as strictly necessary to the extent permitted by applicable law.

Our website may use technical measures designed to distinguish legitimate visitors from automated or abusive activity. These technologies may process information concerning:

• Browser characteristics
• Device characteristics
• Network information
• IP address
• Website interaction
• Behavioural or timing information

Where such processing is necessary to secure a function requested by the visitor, it may be treated as necessary website functionality subject to applicable law.

Technical providers may use identifiers or related technologies to:

• Deliver website content
• Route requests
• Cache content
• Optimise loading speed
• Maintain availability
• Balance network traffic
• Diagnose technical issues
• Protect against attacks
• Improve reliability

These technologies are generally necessary for the secure and effective operation of the website.

Links directing visitors to our website may contain campaign or referral information. This may help us understand how visitors discover Ahti. Campaign or referral identifiers may relate to:

• Advertising
• Email communications
• Social media
• Events
• Exhibitions
• Press coverage
• QR codes
• Partnerships
• Collaborations
• Professional referrals
• Other marketing or business-development activity

These identifiers may be processed alone or combined with permitted analytics information.

First-party cookies are cookies placed by or on behalf of the website domain being visited. They may support:

• Website operation
• Security
• Privacy choices
• Preferences
• Analytics
• Performance
• Content delivery

Some technologies used in connection with our website may be provided by third parties. These may support functions such as:

• Website infrastructure
• Hosting
• Analytics
• Security
• Communications
• Forms
• Marketing
• Advertising
• Embedded content
• Media
• Customer enquiries
• Business systems
• Other digital services

Depending on the circumstances, those third parties may process information on our behalf, as independent controllers, jointly with us, or in another legally recognised capacity. Their own privacy or cookie policies may also apply.

Depending on the relevant technology, cookie-related information may include:

• IP address
• Browser type and version
• Device type and operating system
• Screen characteristics
• Language settings
• Approximate geographic region
• Referring webpage and landing page
• Pages viewed and links selected
• Time spent on pages and navigation patterns
• Session and cookie identifiers
• Campaign and referral information
• Device identifiers
• Website and form interactions
• Technical errors
• Website-performance information

Some of this information may constitute personal information under applicable privacy law. We do not intentionally use website cookies to collect sensitive personal information.

Cookie-related information may be used to:

• Operate the website
• Maintain security
• Prevent abuse
• Remember preferences
• Remember privacy choices
• Analyse website use
• Understand visitor journeys
• Improve content
• Improve website performance
• Measure marketing effectiveness
• Understand referral sources
• Improve communications
• Support legitimate business-development activity

Further information about our use of personal information is provided in our Privacy Policy.

The legal basis for processing cookie-related information depends on the type of technology, its purpose, whether personal information is involved, the relevant Ahti entity, and applicable law. Depending on the circumstances, processing may be based on:

• Consent
• Necessity to provide functionality requested by you
• Compliance with legal obligations
• Contractual necessity
• Protection of security or legal rights
• A lawful and proportionate business purpose recognised by applicable law
• Another permitted legal basis

Where applicable law requires consent before a non-essential technology is used, we will seek that consent before activation.

Where required by applicable law, we request consent before using non-essential cookies. Our cookie-preference interface may allow visitors to manage categories such as:

Necessary

Required to operate and secure the website.

Functional / Preferences

Used to provide enhanced functionality and remember choices.

Analytics

Used to understand website usage and improve performance.

Marketing

Used for campaign measurement, advertising and related marketing purposes.

The precise category names shown in our preference interface may vary where appropriate.

Where a cookie banner is displayed, visitors may be provided with options such as:

• Accept All
• Reject Non-Essential
• Manage Preferences

Where required by applicable law, visitors should be able to reject optional cookies while continuing to access the normal informational content of the website. Strictly necessary technologies may continue to operate.

Where processing depends on consent, you may change or withdraw that consent through the Cookie Settings, Privacy Settings or similar control made available on the website.

Withdrawal applies to future processing and does not affect processing that was lawful before consent was withdrawn. Some changes may require the website to be refreshed before they take full technical effect.

Most browsers also allow users to manage cookies independently. Depending on your browser, you may be able to:

• View stored cookies
• Delete cookies
• Block all cookies
• Block third-party cookies
• Limit cross-site tracking
• Receive alerts before cookies are stored
• Configure permissions for individual websites

Blocking cookies at browser level may cause certain website features to stop working correctly.

Rejecting future optional cookies does not necessarily remove cookies already stored on your device. Existing cookies can generally be deleted through your browser's privacy or website-data settings.

Our preference system may also remove or disable certain technologies where technically possible.

Some browsers, extensions or devices may automatically communicate privacy preferences. Where applicable UAE, Indonesian or other mandatory law requires us to recognise a legally valid privacy preference signal, we will take reasonable steps to comply.

Not every technical privacy signal has the same legal status in every jurisdiction.

Session cookies generally remain active only during a browser session. They are usually removed or cease to function when the browser session ends.

They may be used to support temporary website functionality or session-related processes.

Persistent cookies remain on a browser or device beyond a single session. Depending on their purpose, they may remain for:

• Several minutes
• Several hours
• Several days
• Several months
• Another defined period

The precise duration depends on the purpose and configuration of the relevant cookie.

We aim to retain cookies and information derived from them only for as long as reasonably necessary for their intended purpose and in accordance with applicable law. Retention periods may depend on:

• The purpose of the cookie
• Its category
• Security requirements
• Visitor preferences
• Analytics requirements
• Campaign measurement periods
• Legal obligations
• Technical configuration

Where information collected through cookies is transferred into another business system, its subsequent retention may be governed by our Privacy Policy rather than by the lifespan of the original cookie.

Ahti operates internationally, and some technology or service providers may process or access information in countries other than the country from which you visit the website.

Where cookie-related information constitutes personal information, international processing or transfers will be handled in accordance with applicable law and our Privacy Policy.

Where UAE law applies, applicable UAE requirements concerning international transfers will be observed. Where Indonesian law applies, applicable Indonesian requirements concerning cross-border transfers of personal data will be observed.

We take reasonable technical and organisational measures designed to protect personal information collected through website technologies against:

• Unauthorised access
• Unlawful disclosure
• Loss
• Destruction
• Misuse
• Alteration
• Other unauthorised processing

Where information collected through cookies constitutes personal information, you may have rights under applicable privacy law. Depending on the jurisdiction and circumstances, these may include rights to:

• Receive information about processing
• Request access
• Request correction
• Request deletion or erasure
• Withdraw consent
• Object to certain processing
• Request restriction or cessation of certain processing
• Exercise applicable data-portability rights
• Exercise applicable rights relating to automated processing
• Lodge a complaint with a competent authority

The precise rights available depend on applicable law and may be subject to conditions or exceptions. Further information is available in our Privacy Policy.

Ahti does not sell personal-information databases to third parties for monetary consideration as part of its ordinary business.

Some jurisdictions define concepts such as "sale", "sharing", "targeted advertising" or similar terms more broadly. Where a mandatory law applies such a definition to a particular technology or disclosure, we will provide any disclosure, consent mechanism or opt-out right required by that law.

Ahti operates primarily on a business-to-business basis. Our website is not directed at children, and we do not knowingly use cookies for the purpose of profiling children or directing behavioural advertising to them.

The individual cookies and technologies used on our website may change as the website develops. Where available, our Cookie Settings or Preference Centre may provide more current technical information about active cookies, such as:

• Cookie or technology name
• Purpose
• Category
• Provider
• Duration

This allows technical information to remain current as individual technologies are added, removed or updated.

We may update this Cookie Policy from time to time to reflect:

• Changes to our website
• New website functionality
• Changes to technologies
• Changes to our business
• Expansion into new markets
• Changes to applicable UAE law
• Changes to applicable Indonesian law
• Other legal or regulatory developments

The current version will be published on the website and identified by the Last updated date. Where required by applicable law, we may provide additional notice or obtain renewed consent for material changes affecting consent-based processing.

This Cookie Policy should be read together with our:

• Privacy Policy
• Terms of Use

Where information collected through cookies constitutes personal information, our Privacy Policy applies to the broader processing of that information.

Questions regarding cookies, privacy choices or this Cookie Policy may be submitted using the contact details available on the Ahti Interiors website. Where possible, please state: Cookie / Privacy Enquiry.

For matters specifically relating to our Indonesian operations, you may contact the Ahti Interiors team in Indonesia through the contact details provided on our website.